Support
We usually reply within two business days
Contact Us
Questions, bugs, account trouble, or a puzzle that looks wrong — email support@wordbean.app. Telling us your device model and the app version helps us sort it out faster.
Common Questions
How do I save my streaks?
You can play every daily puzzle without an account. To keep your streaks across devices, tap Sign In on the home screen and enter your email address. We'll send you a one-time code — there's no password to remember.
How do I delete my account?
Open the app, tap the account icon in the top right of the home screen, then tap Delete Account at the bottom. This permanently removes your account and your saved game data. If you'd rather we do it for you, email us from the address on your account.
I didn't receive my sign-in code.
Codes usually arrive within a minute. Check your spam folder first, then use Resend Code on the verification screen. If it still doesn't arrive, get in touch and we'll help.
My puzzles didn't refresh today.
New puzzles unlock at midnight in your device's time zone. Pull down on the home screen to refresh. If they're still stale, make sure the app is up to date.
The app says I need to update.
Some changes require a newer version of the app to work correctly. Tap Update App to go straight to the App Store listing.
Privacy and Terms
Read how we handle your data in our Privacy Policy, and the rules of the game in our Terms of Service.